Reviews

Home Pro America was a great partner for my major remodeling project. The project consisted of my whole main floor - kitchen, bathroom, master bath, master bedroom, living room, office, guest bedroom. I also had my deck completely redone. I continued to live in the home on... read moreHome Pro America was a great partner for my major remodeling project. The project consisted of my whole main floor - kitchen, bathroom, master bath, master bedroom, living room, office, guest bedroom. I also had my deck completely redone. I continued to live in the home on the lower level while the remodeling was done. Their staff was professional and supportive. Angie was awesome, walking me through the intimidating design process step-by-step with great ideas and advice. Jamie the project manager was always quick with solutions and problem solving. Andrew, who did a lot of the carpentry, was highly engaged and had some great ideas that really made a difference. Bridget kept me informed of the plan and I knew exactly what was happening each week. If you do a remodeling project there will be problems, no matter who you go with. What you want is a company that is going to make dealing with those problems a simple and straightforward process. That is the experience I had with Home Pro America. I highly recommend them and will absolutely use them again for any future needs I may have. read less

Home Pro removed our old dilapidated 3-season porch and built a new 4-season porch with a ceiling fan. All the people were great to work with and did a fantastically great job. We enjoyed working with the sales rep. The staff gave us beautiful color renderings to... read moreHome Pro removed our old dilapidated 3-season porch and built a new 4-season porch with a ceiling fan. All the people were great to work with and did a fantastically great job. We enjoyed working with the sales rep. The staff gave us beautiful color renderings to consider various design alternatives. They have a showroom where we could see samples of various siding and flooring alternatives to consider. Working with the sales team we were able to redesign features and select alternate alternate materials to pare costs by 33% from the initial estimate and still get a really professional beautiful and high quality porch. It's now the best looking and most energy efficient room in our 1968 vintage home which enhances future marketability when we sell.

The work crew was prompt, professional, personable and persistent until unexpected delays in materials delivery stretched the construction a few weeks (but, even then the interior was basically finished in just a little more than the five week quoted delivery, so we could begin to use it while the exterior was finished). We can't say enough about how great it was to work with Dave Morgan who was the project leader for the construction crew on site. He's a very intelligent, well-educated, articulate, detail-oriented skilled tradesman. He was great to work with and produced high quality results.

I should mention that whenever questions or issues arose about scheduling or work product that the work crew couldn't resolve, the relevant office personnel were easy to contact via e-mail or phone and promptly responded in a professional and friendly manner to our inquiries.

It is also worth noting that as part of our permit variance the city required us to move or remove an old storage shed because it was to close to the property line. Home Pro demolished it for us in a couple hours and put the debris in their dumpster and didn't even charge us for the work.

I would not hesitate to use Home Pro for our next project if we have occasion to do one. read less

My husband and I met with Ben Torborg of Home Pro America to learn about the opportunity to place a deck on our home. Ben arrived on time, prepared with photos and local research into code/liscensing and more. The highlight was being able to receive a quote at the... read moreMy husband and I met with Ben Torborg of Home Pro America to learn about the opportunity to place a deck on our home. Ben arrived on time, prepared with photos and local research into code/liscensing and more. The highlight was being able to receive a quote at the time of meeting.
No 5-7-10 day wait. Ultimately we decided not to place a deck on our home, however, we may consider working with Home Pro America in the future. read less

I previously had a negative review regarding Home Pro America's work. I've tried to edit it , but I couldn't.

My deck was finished last summer; it was a shaky relationship to begin with, which had nothing to do with 98% of Home Pro America employees or their owner Steve.

Steve... read moreI previously had a negative review regarding Home Pro America's work. I've tried to edit it , but I couldn't.

My deck was finished last summer; it was a shaky relationship to begin with, which had nothing to do with 98% of Home Pro America employees or their owner Steve.

Steve made it right. It's rare to do business with a perfect company; we all know that. Home Pro America is still a very good company. That stands by their work. Not only was Steve not aware of my issue, but he was just as shocked as I was when he found out; he couldn't wait to make it right.

Home Pro America made it a priority to make sure my deck build was handled with care and urgency. Most companies would have told me to kick rocks, but they took it personally.

I'm very happy with my build and how it was handled. My plan is to use them again for my front porch. read less

We had Home Pro America build our new deck. As you can see from the photos below, the original deck was worn. The new deck is awesome! Mark was great to work with. He responded to calls and questions within 24 hours. We especially liked... read moreWe had Home Pro America build our new deck. As you can see from the photos below, the original deck was worn. The new deck is awesome! Mark was great to work with. He responded to calls and questions within 24 hours. We especially liked that they put together renderings of what the new deck would look like upon completion. The rendering below with the stairs on the left, was an original rendering and then we switched the stairs to the right, which you can see in the later rendering. But looking at the renderings and the final product and you can see how helpful it was to have those renderings. Having those made it an easy choice to choose Home Pro America. And then the follow-up, professionalism, and end product makes it easy to recommend Home Pro America. read less

We are extremely happy with the customer service and the quality of work done on the replacement of our deck by Home Pro. The first time we met with Chad, he walked us through the entire process – from pulling permits to tear down to rebuild. He was very knowledgeable... read moreWe are extremely happy with the customer service and the quality of work done on the replacement of our deck by Home Pro. The first time we met with Chad, he walked us through the entire process – from pulling permits to tear down to rebuild. He was very knowledgeable regarding the variety of material options we had and was able to answer all our questions. Chad communicated with us on a regular basis and kept us posted on the project. The crew who tore down and rebuilt were awesome too. Questions were answered, material was cleaned up and our backyard was free of nails and debris. We would recommend Home Pro to anyone and look forward to using them again on our next project! read less

Ben Torborg provided clear and competitive bid with very good detail. HomePro was knowledgeable about cantilevered no post decks.Joe Nelson,project manager, and job site supervisor Rob did an excellent job communicating and working on time at high quality. Our deck is just what we wanted. Rob and Joe also... read moreBen Torborg provided clear and competitive bid with very good detail. HomePro was knowledgeable about cantilevered no post decks.Joe Nelson,project manager, and job site supervisor Rob did an excellent job communicating and working on time at high quality. Our deck is just what we wanted. Rob and Joe also built a very nice step platform from our garage into laundry room. A very nice upgrade to skimpy step provided as built. read less

We used Home Pro America for replacing our Cedar Shakes on the exterior peaks of our home. We met with Andrew Kurek to obtain a quote on the project and choose the best option regarding which materials to use. We then communicated with Liz Kight regarding the installation... read moreWe used Home Pro America for replacing our Cedar Shakes on the exterior peaks of our home. We met with Andrew Kurek to obtain a quote on the project and choose the best option regarding which materials to use. We then communicated with Liz Kight regarding the installation and the production-side of the project. We really had great service with these individuals! We appreciated the communications regarding time-frame ~ as the materials took longer to arrive b/c of the COVID pandemic. Liz and Andrew were professional and honest. We would use Home Pro America again for sure!! read less

Homepro built a deck outside of our bedroom. They were professional and completed the job in one day. Very happy with the deck and the service. Would highly recommend using this group of professionals.

We couldn't be happier with Home Pro America. From the initial consultation with Chad, communication and followups with project manager Matt, the entire project went smoothly and painlessly. We live in an old brick house, and the front porch collapsed. Home Pro America demolished the porch... read moreWe couldn't be happier with Home Pro America. From the initial consultation with Chad, communication and followups with project manager Matt, the entire project went smoothly and painlessly. We live in an old brick house, and the front porch collapsed. Home Pro America demolished the porch and hauled away the debris. Then they built us a beautiful cedar porch that actually improved the appearance of the house. Friends, family, neighbors and complete strangers have all told us how nice our porch looks. I would recommend this company to anyone. read less

Our deck was just replaced by Home Pro and we could not be happier. JT listened to what we wanted and was able to immediately provide us with various samples and a few different options for the replacement.Scheduling the job went smoothly and the equipment was delivered on-time. ... read moreOur deck was just replaced by Home Pro and we could not be happier. JT listened to what we wanted and was able to immediately provide us with various samples and a few different options for the replacement.Scheduling the job went smoothly and the equipment was delivered on-time. The crew that did the work was professional, diligent, and left a clean job site every evening.The finished product is fantastic and is something we will enjoy for years to come. I would highly recommend Home Pro America to anyone. read less

It's too bad that I can only give FIVE stars to Home Pro...it doesn't do them justice...the central theme is outstanding communication and professionalism...it started (and ended) with Ben T. who was so courteous and informative from the get go...unlike so many companies, he didn't try to simply tell us... read moreIt's too bad that I can only give FIVE stars to Home Pro...it doesn't do them justice...the central theme is outstanding communication and professionalism...it started (and ended) with Ben T. who was so courteous and informative from the get go...unlike so many companies, he didn't try to simply tell us what we wanted to hear...he gave info to us straight...Scott R the project manager also was very helpful particularly in dealing with the City of Eden Prairie...a challenge given COVID-19...the installers Dave and Cody were very friendly and professional...we had plenty of questions and their answers were incredibly helpful...yes, our new Azek deck and front porch look awesome...but it's the aforementioned service that stood out...thanks so much Home Pro! read less

The stairs to my basement were narrow and scary to go down. Home Pro America listened to what I wanted and replaced the stairs with nice wide (safe) stairs. I am happy every time I go downstairs. They were responsive to my questions and concerns. I will definitely be using... read moreThe stairs to my basement were narrow and scary to go down. Home Pro America listened to what I wanted and replaced the stairs with nice wide (safe) stairs. I am happy every time I go downstairs. They were responsive to my questions and concerns. I will definitely be using them again. read less

Home Pro America offers top notch service from start to finish! Ben T. walked us through the process every step of the way. He educated us on the quality of the footings and the durability of the deck board product offerings. The project completed on time and... read moreHome Pro America offers top notch service from start to finish! Ben T. walked us through the process every step of the way. He educated us on the quality of the footings and the durability of the deck board product offerings. The project completed on time and we were extremely pleased with the end result. read less

We are enjoying our new deck. We started the process with Ben. Ben was patient to answer all our questions, provided prompt renderings of the deck and it was really fun to work with him. The full deck was done in about a week - Cory and Dustin worked through... read moreWe are enjoying our new deck. We started the process with Ben. Ben was patient to answer all our questions, provided prompt renderings of the deck and it was really fun to work with him. The full deck was done in about a week - Cory and Dustin worked through the different elements of the weather and worked hard and were quite thorough. Our kids had a blast watching them work. Highly recommend! read less